TERMS OF SERVICE

Welcome to Trixx Rave Wear! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. WHO WE ARE

Trixx Rave Wear is a Canadian-based clothing brand offering festival and rave apparel worldwide. References to “we,” “us,” or “our” mean Trixx Rave Wear.

2. USE OF OUR WEBSITE

  • You must be at least 13 years old (16 in the EU/UK) to use our website.

  • You agree not to misuse our website, interfere with its operation, or attempt unauthorized access.

  • Content on our website (including logos, product images, and designs) is our intellectual property and may not be copied or used without our permission.

3. ORDERS AND PAYMENTS

  • All prices are displayed in [Insert Default Currency] unless otherwise noted.

  • We accept payment through secure third-party providers (e.g., Stripe, PayPal, credit cards).

  • Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order (for example, in the event of stock issues, suspected fraud, or pricing errors).

  • Customers are responsible for providing accurate billing and shipping information.

4. SHIPPING AND DELIVERY

  • We ship orders worldwide using third-party couriers. Shipping times and costs are provided at checkout.

  • Delivery dates are estimates only; we are not liable for delays caused by carriers or customs.

  • Customers are responsible for any customs duties, import taxes, or fees required by their country.

5. RETURNS, EXCHANGES, REFUNDS

  • We accept returns and exchanges in accordance with our Return Policy.

  • Returned items must be unworn, unwashed, and in their original packaging.

  • Refunds (where applicable) will be issued to the original payment method.

  • Sale items and certain intimate apparel may be final sale — see our Return Policy for details.

6. PROMOTIONS AND DISCOUNTS

  • Discounts, coupons, or promotions may be subject to additional conditions and may not be combined unless expressly stated.

  • We reserve the right to withdraw or modify promotions at any time.

7. INTELLECTUAL PROPERTY

  • All website content, including designs, text, graphics, and product images, are owned by Trixx Rave Wear.

  • You may not reproduce, distribute, or exploit our content without prior written consent.

8. LIMITATIONS OF LIABILITY

  • To the maximum extent permitted by law, Trixx Rave Wear is not liable for indirect, incidental, or consequential damages arising from your use of our website or products.

  • Products are sold “as-is” except where required by consumer protection laws (such as those in Canada, the EU, UK, U.S., and Australia).

  • Some jurisdictions do not allow disclaimers of implied warranties or limitations of liability, so these terms may not fully apply to you.

9. PRIVACY

Your use of our website is also governed by our Privacy Policy [link to Privacy Policy].

10. GOVERNING LAW

  • If you are located in Canada or the U.S., these Terms are governed by the laws of British Columbia, Canada, unless local consumer laws require otherwise.

  • If you are located in the European Union, UK, or Australia, these Terms are governed by the laws of your country of residence, and you retain your mandatory consumer rights under local law.

11. DISPUTES

  • Most issues can be resolved by contacting our support team at support@trixxravewear.com

  • If a dispute arises, you agree to first attempt resolution with us directly before pursuing legal remedies.

  • In some jurisdictions, you may also have the right to alternative dispute resolution (e.g., the EU Online Dispute Resolution platform).

12. CHANGES TO THESE TERMS

We may update these Terms from time to time. The latest version will always be posted on our website with the “Effective Date.”

13. CONTACT US

If you have any questions about these Terms, please contact us:

support@trixxravewear.com